Attending Classes

The intention of this article is to provide further information to students and instructors of classes on accessing virtual classrooms as well as printing Course Completion Certificates at the conclusion of Classes.

Access a Virtual Classroom?

Entering your virtual classroom may vary slightly depending on the set up and virtual meeting host used by the organization running the Class.

Student Access

You will access your classroom from your Class Enrollment page.

From your Current Training page, under Classes, select the name of the class to open your Class Enrollment page.

1. If you see an Enter Classroom button, click it.

   • Load any software required.
   • You might be required wait in a lobby before being admitted into the classroom.

2. If you see the Get Ready box,

   • View the Software Check section, verify that the Virtual Classroom Environment has a green checkmark indicating that your computer has the software needed to launch your virtual classroom.
   • Select Enter Configuration Room next to Test Virtual Classroom. This will allow you to check your audio settings to ensure you are ready for class when it starts.
   • Select the checkbox to verify you have successfully entered the configuration room.
   • Select Enter Classroom to enter your classroom.
   Under the Pre-Class Preparation, you may see a countdown timer 8 hours before the class starts showing how long it will be before the virtual classroom can be launched. The Enter Classroom button will be available before class starts.

Instructor Access

As an instructor you can access the virtual classroom prior to class, but the amount of time before class starts is set by the Organization running the class. It may be anywhere from 1 to 60 hours before class.

When an integrated virtual meeting host, either Adobe Connect or Zoom, is being used, a countdown timer will appear 48 hours before you can open the virtual classroom, showing how long it will be before the virtual classroom can be launched.

You will access the classroom from the Class page:

1. Select My Calendar at the top of any window. This will open up your Instructor Calendar.
2. Find your class in the calendar.
3. Select the class name to open the Class page.
4. Select the Enter Classroom button.

Print My Completion Certificate

If your class or course assignment has completion certificates and you have the required permissions, you can print your completion certificate.

Find Your Certificate

Training certificates are located on your account page under "My Transcripts". Not all training organizations utilize our site for hosting completion certificates. If you are unable to locate your transcripts, please ensure your training is marked as "Complete". If there is no Training Certificate under "My Transcripts", please reach out to your training organization for assistance.

Print Your Certificate

Completion certificates can be printed after the class is over and you have been marked complete on the class roster or you have completed a Course Assignment.

To print the completion certification:

1. Select My Transcript in the navigation bar at the top of the page.
2. Select the icon for the certificate, to the right of the class or course assignment name.
3. In the Choose Course Certificate Template dialog, select the certificate you want to print and select OK.

This will download a pdf of the certificate. Open the file on your local system to print it.