---
title: "How to Close a User Account?"
slug: "close-user-acct"
tags: ["lgc"]
updated: 2024-09-27T20:29:49Z
published: 2024-09-27T20:29:49Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skillable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Close a User Account?

You may close your user account to remove any personal information like your name, address, phone number, email addresses, from our TMS platform. Closing an account is a non-reversible process. Once complete there is no chance of recovery of any material associated to the account, you can no longer access the account or any content.

To close an account,

![view user account](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/view-acct.png)

*Select****View Account****from the user menu*

1. Using the drop-down menu located in the top right corner of the window, select your **View Account** option, this takes you to your account page

![close my account](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/close-acct-button.png)

*Select the****Close Account****button*

1. On your user account scroll down to the bottom of the page and select **Close My Account**, this opens a final confirmation window to review the impacts of an account deletion

![delete in confirmation box](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/conf-delete.png)

*Review the deletion information*

1. Follow the instructions to fill in the confirmation box with the required confirmation text, **DELETE**, to proceed with the account deletion

![confirm account deletion](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/confirm-del.png)

*Confirm account deletion*

1. Once you type in Delete, an additional confirmation prompt is given, select **OK**