--- title: "Answering Questions About the Degreed Connector" slug: "degreed-integration-faq" updated: 2024-09-11T19:01:43Z published: 2024-09-11T19:01:43Z canonical: "docs.skillable.com/degreed-integration-faq" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.skillable.com/llms.txt > Use this file to discover all available pages before exploring further. # Degreed Integration FAQ ![Skillable_Logo_RGB.svg](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/Skillable_Logo_RGB.svg?sv=2026-02-06&spr=https&st=2026-10-16T15%3A34%3A10Z&se=2026-10-16T16%3A34%3A10Z&sr=c&sp=r&sig=pjhrzdRrIdYd6H4SOQknlKjVHO6xI6L1cakeeZl6YGc%3D) ![new-glasses.svg](https://cdn.document360.io/a298db04-a0fe-47e0-bfe3-c52d6f9d7c8c/Images/Documentation/new-glasses.svg?sv=2026-02-06&spr=https&st=2026-10-16T15%3A34%3A10Z&se=2026-10-16T16%3A34%3A10Z&sr=c&sp=r&sig=pjhrzdRrIdYd6H4SOQknlKjVHO6xI6L1cakeeZl6YGc%3D) In this article you'll find answers to some of the most common questions you may have about Skillable and the Degreed Connector. If you have a question not listed here please reach out to our [customer support team](http://www.skillable.com/customer-support/) for further assistance. ## Degreed Connector FAQ --- **What is the Degreed Connector?** - The Degreed Connector is a tight integration between Skillable and Degreed. - See the [Degreed Connector information page](/v1/docs/degreed) for more information. **What services are provided by the Degreed Connector?** - The Degreed Connector provides daily catalog updates to customers, one-touch authenticated lab launch for users and verified lab completion results. - See the article [Examining the Degreed Connector Services](/v1/docs/examining-the-degreed-connector-services) for more information. **Who can use the Degreed Connector?** - The Degreed Connector is available, by contract, to all customers of Degreed. - Contact the Skillable [customer support team](http://www.skillable.com/customer-support/) or your Degreed representative for more information. **How is my personal information protected?** - Using unique *alias* anonymized information so that no actual personal information is used the Degreed Connector secures user data when launching labs. - The Lab Launch service further secures the browser communications using the industry standard Security Assertion Markup Language (SAML) 2.0 authentication. **Does Skillable Use Cookies to Track User Data?** - Skillable does not use browser cookies to track any user data when launching labs and only uses browser cookies to track essential lab client information. - See the [Skillable Cookie Policy](https://www.skillable.com/company/legal-and-security/cookie-policy/) for more information. **How are labs and courses updated in the Degreed instance?** - Customer's full catalog of Skillable Hands-On Labs are transmitted to Degreed and all updates are automatically applied to the corresponding courses once every day. - Every unique Skillable Hands-On Lab Profile Instruction Set and Language combination is represented by a single course in a customer's Degreed Instance. **How do I search for Skillable Hands-On Labs in my Degreed instance?** - All Skillable Hands-On Labs are encapsulated within Courses within your Degreed instance. - In the **Search** set the **Provider** filter to **Skillable** to display all available Skillable Hands-On Labs. **How do I launch a Skillable Hands-On Lab within my Degreed instance?** - Once you have found a Course that you would like to launch simply select the Course title to automatically authenticate and launch the corresponding Skillable Hands-On lab. - If you encounter any issues when launching Skillable Hands-On labs contact Skillable [customer support team](http://www.skillable.com/customer-support/) for help resolving the issue. **How do I use the Degreed Connector?** - The Degreed Connector is an integration between Skillable and Degreed providing Degreed customers with secure access to curated Skillable Hands-On Labs. - Contact Skillable [customer support team](http://www.skillable.com/customer-support/) or your Degreed representative for more information. **What information is required to configure the Degreed Connector?** - Your Degreed API Provider, Degreed SAML 2.0 identity provider and other basic configuration information is required when configuring the Degreed Connector. - Refer to [Configuring the Degreed Connector](/v1/docs/configuring-the-degreed-connector) for more information. ## Next Steps If you do not see your specific question addressed in this article or are encountering an issue with a Skillable Hands-On Lab please reach out to the Skillable [customer support team](http://www.skillable.com/customer-support/) for further help. If you would like to provide any feedback regarding your Degreed Connector or Skillable Hands-On Lab experience we would appreciate your submission to the [Skillable Feedback Forum](https://feedback.skillable.com/). ## Related - [Degreed](/degreed.md) - [Configuring the Degreed Connector](/configuring-the-degreed-connector.md) - [Examining the Degreed Connector Services](/examining-the-degreed-connector-services.md)