--- title: "Creating Notification Template for Class Cancellation" slug: "template-class-cancellation" tags: ["NFR"] updated: 2024-11-07T17:30:13Z published: 2024-11-07T17:30:13Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.skillable.com/llms.txt > Use this file to discover all available pages before exploring further. # Creating Notification Template for Class Cancellation If a Class is cancelled, you may want to notify instructor and students that were going to be attending the class. You can create a Notification Plan in Skillable TMS to let them know. ## Create a Notification 1. Open notification plans, from Site Administration on the **Notifications** tile, select **Create Notification Plan**. 2. Input a name and description for the notification. 3. The trigger is when a class’s status is changed to cancelled. The Trigger Event is **Class Cancelled**. 4. Add filters, as needed. 5. An administrator is the one cancelling the class, making the Triggered by **Administrator**. 6. The student(s) and the instructor(s) can be sent the notification. If the notification is only to the students, then the To is **User**. To add instructors assigned to the class, check **Instructor**. 7. Fill in **From**and **Subject**. Add a **CC* as needed. 8. Add **Calendar**Integration for the user to add an appointment for their class Enrollment. 9. Uncheck **Enabled** until you are ready to test the notification. 10. Input your **text** with replacement text for the notification. 11. On the Organization tab, assign the organization(s) where the notification will be used. 12. If you wish to limit it the notification to specific courses, select them on the **Courses** tab. ## Enable Notifications for a Class Notifications related to classes must have Enable Notifications checked to have them sent. To enable notifications on a class, 1. Edit the class and stay in the **Basic Information** section. 2. Select **Show Advanced Settings** in the top right above the section header. 3. Check the box for **Enable Notifications**. You can also add this as a default setting so that each class created has notifications enabled. To do this, 1. Edit your **Organization** profile. 2. Open the **Preferences** tab. 3. Under Class Settings, check **Enable Class Notifications**. ## Test a Cancelled Class Notification Testing a notification gives you the opportunity to verify that the notification sends when you want it to go out and does not send when you do not want it to go out. You can limit the impact by restricting the notification to only go out for one Course. For testing purposes, to limit the Users a notification is sent to you may create a course specifically for this purpose and then specify the course in the notification plan. To create the course with the minimum fields: 1. From Site Admin on the Courses tile, select **Create Course**. 2. On the Basic Information tab, 1. Input a **name**for the course, **Testing Automated Notifications**. 2. In the **Program**field select **Training**. 3. On the **Content Provider**field, select your **organization**. 4. Check the box to enable **Available Instructor-Led**. 3. On the Publishing Groups tab, add a publishing group under your **organization**. Time Trigger notifications are sent out at the top of each hour and trigger for any class within the previous 59 minutes. If your notification is set up to send a reminder 24 hours after class ends, you will need to schedule a class starting the today and check that the notification has been sent tomorrow. Open your Notification Plan, if you have disabled the notification you will need to add the **Enabled** filter on the Find Notifications page and filter by **Is not Enabled**. To set up testing, begin by preparing your notification. 1. Select **Edit** on the notification. 2. Open the **Courses** tab and select **Specify courses**. 3. Under the **Individual courses** heading, select **Add course**. 4. Search for and select a course named, **Testing Automated Notifications**, then select **OK**. 5. On the **Basic Information** tab, check the **Enabled** box. 6. **Save**. ### Create a class 1. Create a new class using the course set on your notification. 2. Verify any notification filters you have set are set in the class. For example, if the class must be Dedicated for the notification to send, then assign a company to the class. 3. Add an **instructor** to the class. 4. **Save** the class. ### Create Enrollments 1. On the **Class Roster**, select the **Add Students** link. 2. Search for and select fake students or staff so that no one is sent a confusing notification, select **OK** to add the students to the roster. 3. Each student is added in the Enrollment status of Enrolled. 4. Select **Save** at the bottom of the roster to complete the enrollments. ### Cancel the Class 1. Select the **Edit** link at the top of the roster page. 2. Change the class status to **Cancelled**. 3. **Save**. ### Check for Notifications 1. Select the **Details** link in the top right corner of the page to return to the **Class** profile. 2. Select the **Find Sent Notifications** link to view all notifications sent for the class. ### Enable your Notification Once you have completed testing, you will want to enable your notification to put it in use. 1. Return to your **Notification Plan** to select **Edit** and open the **Courses** tab. 2. To make your notification available for all courses used in your organization, remove the **Testing Automated Notifications** course and select **Applies to all courses**. 3. To make your notification available for specific courses used in your organization, remove the **Testing Automated Notifications** course. Select **Add Course** and select all courses that need this notification, then select **OK**. 4. **Save**. ### Additional Resources For more information on class notifications and descriptions of all the available fields, read [Creating Notification Template for Class Cancellation](/v1/docs/template-class-cancellation). A class is a scheduled instructor-led event with a start and end time/date. Typically, these include lectures and hands on activities such as labs. A notification plan is an automated email template. It is automatically triggered by an action in the system or a time setting to send out reminders, enrollment updates, training assignments and many other items. Skillable's Training Management System. A learning management system designed to streamline the delivery, tracking, and reporting of your training programs. An action in the platform causing a notification to be sent out. An integration, in the context of software, is a connection between one software application and another. This connection is used to exchange data and updates between the systems in near real-time. APIs and webhooks are two common examples of methods for integrating. At Skillable, integrations are often used to connect with your LMS of choice. An enrollment is the student registration for a class. Enrollments have multiple statuses, but only the Enrollment Status of Enrolled gives a student access to class. Within the enrollment the student will access the labs and activities and if set up digital courseware and virtual classroom for their class. An organization is assigned to each entity in the TMS, such as, users, classes, subscriptions, and courses. The organization is a basis to determine access given based on roles within the organization and management over the organization. Enable notifications is an option on the user profile allowing the user to opt in or out of automated notifications generated through the TMS. Bundles together content to then be set up for training through classes, subscriptions, and course assignments. Courses can include labs, videos, SCORM, LTI, external links, assessments, and documents. Courses must be assigned to a Content Provider and a Publishing Group to be available to set up for training. People who interact with the platform. Typically, we can break down users into three categories: Operations Managers, Instructors and Basic Users.. Publishing groups are applied to courses to create different catalogs of content which you can make available exclusively to specific customers by publishing to organizations. A publishing group must be added to make the course available to schedule. Organizations can have one or multiple publishing groups to operate. This is dependent on the start and end times of a class or the expiration date of a course assignment.