---
title: "Using Automated Notifications"
slug: "use-automated-notifications"
tags: ["NFR"]
updated: 2024-09-27T16:18:46Z
published: 2024-09-27T16:18:46Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skillable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Automated Notifications

Automated notifications are a way to notify students, instructors and staff when something happens in the Skillable TMS. Most Notification Plans are triggered based on an action taken in the platform, but we also have time triggers for Enrollments and classes. Using notifications can save you a significant amount of time because you will not need to email people yourself.

Notifications are sent as emails to Users based on the primary email address listed in their User Profile. Users can opt out of notifications. Sending a notification does not guarantee it will be received. You can verify a notification was sent by the system, but it may be blocked by the user’s email system. Notifications are also available within the platform from the envelope icon beside the user menu. The icon only displays when notifications have been sent to the user.

## Methods Automated Notifications can be Used

Some ways to use automated notifications are to notify:

- Instructors they are assigned to or removed from a Class
- Instructors and students, if a class is cancelled
- Students with a reminder before class begins
- Students with a thank you for having attended a class
- Students with a link to Surveys to finish after class
- Students that they have been enrolled in a class
- Users of their username and password when their user account is first created
- Students that a Course Assignment is going to expire

You can set up as many notifications as you want. Be certain to test them before activating them.

### Additional Resources

[Create an Automated Notification](/v1/docs/en/create-an-automated-notification?highlight=create%20an%20automated%20notification)

Skillable's Training Management System. A learning management system designed to streamline the delivery, tracking, and reporting of your training programs.

A notification plan is an automated email template. It is automatically triggered by an action in the system or a time setting to send out reminders, enrollment updates, training assignments and many other items.

An enrollment is the student registration for a class. Enrollments have multiple statuses, but only the Enrollment Status of Enrolled gives a student access to class. Within the enrollment the student will access the labs and activities and if set up digital courseware and virtual classroom for their class.

People who interact with the platform. Typically, we can break down users into three categories: Operations Managers, Instructors and Basic Users..

The user profile contains information about the user and their preferences, including roles, managed organizations, and settings.

A class is a scheduled instructor-led event with a start and end time/date. Typically, these include lectures and hands on activities such as labs.

TMS entity that can be applied the organization, course, or class to gather feedback from their learners to create even better experiences.

A course assignment delivers self-paced access to a course. A course is assigned to a student giving immediate access to the student. It can be accessed at any time for the duration of the assignment. The assignment duration begins and is billed when it is created.