---
title: "What To Do When You Get An Access Denied Message?"
slug: "what-to-do-when-you-get-an-access-denied-message"
tags: ["lgc"]
updated: 2024-09-27T20:46:46Z
published: 2024-09-27T20:46:46Z
canonical: "docs.skillable.com/what-to-do-when-you-get-an-access-denied-message"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skillable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What To Do When You Get An Access Denied Message?

Reaching an Access denied Page may be the result of using a bookmarked link to a page that has been archived or by following a link that is associated to another user's training.

If you are receiving an **Access Denied** message after following a link:

1. Check that it is from an official source
2. Verify that you signing on using the correct URL provided by your training company

If you are receiving an access denied message after navigating to training that has been assigned to you, please reach out to your training Organization.

An organization is assigned to each entity in the TMS, such as, users, classes, subscriptions, and courses. The organization is a basis to determine access given based on roles within the organization and management over the organization.