What To Do If You Access Wrong User Account?

Have you logged into your account and are not seeing the training you are expecting to see? There are a few reasons that this may happen.

Incorrect Account

It is possible you have logged into an account or created a new account that has no training associated with it, please ensure that you are using the email associated to the training purchased from your training Organization.

Multiple Accounts

It is possible that there may be multiple accounts created. Please check the email and the Login link provided by your training company to verify that you are entering in the correct information. You should have received a URL for a login page from your training company.

Training Key

Are you using a training key? You can verify if your training key has already been redeemed should your training require one.

Unable to Find Your Training?

If you believe you are logging into the correct account and are unable to find your training or if you are unsure about your training key, please reach out to your instructor or organization that you obtained the training key from.