- 01 Apr 2024
- 1 Minute to read
- Print
What To Do If You Access Wrong User Account?
- Updated on 01 Apr 2024
- 1 Minute to read
- Print
Have you logged into your account and are not seeing the training you are expecting to see? It is possible you have logged into an account or created a new account that has no training associated with it, please ensure that you are using the email associated to the training purchased from your training Organization.
It is possible that there may be multiple accounts created. Please check the email and the Login link provided by your training company to verify that you are entering in the correct information. You should have received a URL for a login page from your training company.
Using a training key? You can verify if your training key has already been redeemed should your training require one.
If you believe you are logging into the correct account and are unable to find your training or if you are unsure about your training key, please reach out to your training company.