Overview
This article helps you resolve common issues when uploading CSV files for Bulk Skill Tagging. It explains each error message, what it means, and how to fix it. During this process, your existing lab profile skills are never removed or overwritten.
Additive-Only Uploads
Bulk Skill Tagging via CSV upload is additive only.
When you upload a CSV, the platform adds new skills to each lab profile's existing skill set. No skills are removed or replaced. If a row fails to process (for example, due to an invalid **LabProfileId **or Skill_ID), the skills already assigned to that lab profile remain unchanged.
Tip
If you encounter errors, you do not need to re-upload the entire file. Simply fix the rows with errors and upload just those rows. This saves time and prevents successful updates from being repeated.
Common Error Messages and How to Fix Them
Error Message | What It Means | How to Fix It |
|---|---|---|
Lab ID | The LabProfileId in your CSV does not match any existing lab profile. | Double-check the LabProfileId for typos or missing labs. Use the latest export to verify IDs. |
Skill ID | The Skill_ID in your CSV does not exist in the skill framework. | Verify Skill_IDs against the latest skill framework export. |
Unable to add Skill ID | You do not have permission to assign the skill. | Request additional access or contact your administrator. |
Skill ID | The skill is not part of a framework available to the lab profile. | Ensure the skill belongs to a framework accessible to the lab’s organization. |
User-Facing Messages on the Bulk Tag Skills Page
Message | Result | Scenario | What To Do |
|---|---|---|---|
Skills were added to | All records processed successfully. | No action needed. | |
No valid records found in file. | The file does not contain records to process. | Check your CSV for missing data or required columns. | |
Your file contained | ❌ Fail | The file was partially processed; some failures resulted in an error report. | Download the error report, correct only the failed rows, and re-upload just those rows. |
Your CSV file could not be processed because it contains invalid or missing headers. Please ensure the required columns 'LabProfileId' and 'Skill_IDs' exist and try again. | ❌ Fail | The CSV is missing required headers. | Re-export the template and copy your data into the new file. Do not rename or remove columns. |
The CSV file contains formatting errors ( | ❌ Fail | The CSV contains formatting errors. | Review the error details, fix formatting issues, and re-upload. |
Troubleshooting Checklist
✅ Missing Columns Error
Re-export the template from the Bulk Tag Skills page and copy your data into the new file. Do not rename or remove any columns from the template.
✅ Access Denied
Check your permissions for both the lab profiles and the skill framework. You may need additional access rights to perform bulk tagging.
✅ Skills Not Appearing After Upload
Confirm Skill_IDs are valid and match those in the framework CSV. Double-check for typos or extra spaces.
✅ Large File Uploads
If you have a very large file, consider splitting it into smaller batches for easier troubleshooting and faster error correction.
✅ File Type Issues
Ensure your file is saved as a CSV (.csv) and not another format like Excel (.xlsx).
Related Articles
If you’re experiencing an issue with a lab, platform feature, or your account, please submit a ticket to Skillable Support. Our Support team can help you troubleshoot errors, resolve access issues, and answer questions specific to your environment.
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