How to Close a User Account?

You may close your user account to remove any personal information like your name, address, phone number, email addresses, from our TMS platform. Closing an account is a non-reversible process. Once complete there is no chance of recovery of any material associated to the account, you can no longer access the account or any content.

To close an account,

Select View Account from the user menu

1. Using the drop-down menu located in the top right corner of the window, select your View Account option, this takes you to your account page

Select the Close Account button

2. On your user account scroll down to the bottom of the page and select Close My Account, this opens a final confirmation window to review the impacts of an account deletion

Review the deletion information

3. Follow the instructions to fill in the confirmation box with the required confirmation text, DELETE, to proceed with the account deletion

Confirm account deletion

4. Once you type in Delete, an additional confirmation prompt is given, select OK