Creating Multiple User Accounts

Import Multiple User Accounts

To create multiple users:

On the Admin menu in the Users group, select Import Users.

This opens the Import Users page which contains helpful instructions. Read the entire page carefully.

Select user import template to download the template to build the CSV file for your users.

Once the file is built and the data is verified for accuracy, return to the Import Users page (if you have left it) and complete the fields at the top of the page.

These fields will apply to all users that are part of the import. If a subset of the users you wish to import do not match all the same field settings, you have two choices: 1) correct each of them after import or 2) do separate imports for user(s) that have different values.

The following is a table explaining the fields to be completed:

Field	Explanation
Organization	Defaults to your organization; can be changed to other organizations or child organizations you manage.
Time Zone	Defaults to your time zone; can be changed.
Company	Optional
Account Executive	Optional
Roles	Defaults to Basic User. This is the basic user role in the Skillable TMS, and users cannot function correctly without it. Other roles may be added as needed. All included roles will be added to each user imported.
Groups	Optional
Force Password Change	Check this box to require the user to change their password when they access their user account for the first time.
Process Notifications	This option will only show if your organization has an automated notification set up to be sent when a new user account is created. Checking the box will send the notification to your newly created users.

Field

Explanation

Organization

Defaults to your organization; can be changed to other organizations or child organizations you manage.

Time Zone

Defaults to your time zone; can be changed.

Company

Optional

Account Executive

Optional

Roles

Defaults to Basic User. This is the basic user role in the Skillable TMS, and users cannot function correctly without it. Other roles may be added as needed. All included roles will be added to each user imported.

Groups

Optional

Force Password Change

Check this box to require the user to change their password when they access their user account for the first time.

Process Notifications

This option will only show if your organization has an automated notification set up to be sent when a new user account is created. Checking the box will send the notification to your newly created users.

Once you have set the field values:

Select Choose File next to CSV File.

In the Explorer window, navigate to where you saved your CSV file of users, select it, and select Open.

Select Go to start the import process.

Review Errors

The system will review the file for errors in the data and provide you with a list of errors it finds including the row and error found.

Review the errors.

If you want to import the users that do not have errors, check Ignore these errors and import anyway (records with errors will be skipped) and select Import.

If you want to correct the errors before proceeding, select Try Again. This will take you back to the Import Users page.

Correct the errors in the CSV file and upload it again.
Select Go again.

Once the import completes you will be provided with a list of users that have been imported. You can select Import More to do another set of users with different data.

If you receive a message that usernames or emails have already been used, please read:

Creating Multiple User Accounts

Import Multiple User Accounts

Review Errors

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