How Do I Resolve Missing Files In A Lab?

Files used in a lab are managed on the , by the that owns the lab. It is not common, but occasionally lab users may encounter missing files in a lab.

If your is missing files that are preventing completion of any lab steps, please reach out to your instructor or training organization with the following information:

  • The name of the lab.

  • Your unique lab ID, found on the Help tab of the lab interface.

  • The specific step in the that you are unable to complete.

  • A description and name of the missing files that are needed to complete steps in the lab instructions.

  • Screen shots, if possible, of the lab interface.

If you do not have an instructor or training organization, please contact the support team where you purchased your training for assistance.