If you are having trouble with a specific step within the lab, first contact your instructor or company from which you purchased lab access.
If you are facing difficulty using the lab interface or are unsure to whom you should address your question or concern, please reach out to our Support team using the Submit a Support Request link found in the Help pane of the Lab Client interface.
The interface that the user sees as they work in a lab. The interface is presented in a HTML5 compatible browser and normally contains two major components. One component presents the service the Learner will interact with, and the second component contains instructions and other resources to guide the Learner.