What content can I find on the Microsoft Storefront?
The Microsoft Storefront provides access to courseware for Microsoft official courses, applied skills courses, and community courses.
To access this content, create an account on the Storefront and log in.
How long do learners have access to labs after a class ends?
Learners have access to labs for 180 days after a Class ends.
For Courses that require tenants and/or Azure Passes, learners receive one tenant/Azure Pass per Enrollment. These resources are valid for the course duration and may allow post-class access.
If post-class access is allowed, learners must use their own credentials to continue working with labs.
How many lab launches do learners receive?
Launch limits depend on the course configuration:
Courses labeled [Cloud Slice Provided]: Learners receive 10 launches per Lab Profile.
Courses labeled [Azure Pass Provided] or courses without a label: There are no launch limits.
How do instructors access the labs to prepare for upcoming classes?
Instructors can access labs once they have been assigned to teach a class. To access the labs:
Sign in to Skillable TMS.
Open the class from either the Instructor Dashboard or the Instructor Calendar.
Select a class activity to open the lab launch page.
I have a class starting today. How long does it take to set up a class and provide labs to students?
Purchases automatically sync to your Skillable TMS organization. This process can take up to one hour.
Once vouchers appear in the Available Vouchers section of the Manage Class Vouchers page, they are ready to schedule.
Setting up a class typically takes only a few minutes. After the class is created, you can provide Training Keys to students for immediate access.
What happens if a student is a no-show?
Operations Managers can update the class roster during the first two hours of the class.
If a student does not attend and has not launched any labs, you can remove them from the class.
If a student needs to be removed from a class after the first two hours, contact Skillable Support for assistance.
Unused Class Vouchers for a class are automatically returned to you after the class ends.
What should I do if I need to add more students to my class?
If you need to provide labs to additional students:
Purchase additional vouchers from the Storefront.
Wait for the purchases to sync to your account.
Open the class page and select Class Training Keys.
Select Add Voucher to assign the additional vouchers to the class.
Once added, the vouchers are available to assign to students.
How long are vouchers valid for after purchase?
Vouchers are valid for 90 days after purchase.
If you’re experiencing an issue with a lab, platform feature, or your account, please submit a ticket to Skillable Support. Our Support team can help you troubleshoot errors, resolve access issues, and answer questions specific to your environment.
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